TODAY, SEPTEMBER 19, WE ARE WORKING ON A LEAK ON SMOKY VIEW AND O'DELL. WE WILL GET THIS FIXED AS SOON AS POSSIBLE.
WE WILL BE FLUSHING IN WORTHINGTON FOR ABOUT 5 HOURS. HAVE A GREAT DAY. THANK YOU.

DISTRIBUTION


(From left to right: Dustin Brown, Mikey Russell, Josh McDaniel, Lucas Waters, Troy Bull, Allen Lail, David Dyer, Stacy Gregory, John Myers, Tim Wallis, Michael Jackson, Ronnie Hutsell, Melvin Farmer, Greg Branning, Shannon Icenhower, Lance Thomas, Billy Long, Steve Harris)

Our field crew works hard to bring you clean water, they perform routine meter readings, installation of meters and water taps for new service, repair broken lines and busted meters, respond to emergency leaks and conduct regular maintenance to keep our water system operating efficiently.  Our Distribution staff is highly qualified, we have 16 Grade II Distribution System Operators and our Wastewater Specialist holds a certification in Natural Systems and is a Grade II Wastewater Collection System Operator and a Grade II Distribution System Operator.

Please Remember:  If you see our crews working on your property, please understand that they have a legal right to be there, and they are trained to be as unobtrusive as possible. Repairs to lawns and driveways will be performed as quickly as possible after work is completed.  To help our construction and distribution crews we ask that homeowners make sure that meters, manholes, valve boxes, back-flow devices, or fire hydrants aren’t landscaped over or blocked by vegetation.

To stay informed and updated follow our Facebook page, important information is updated here 24 hours a day, 7 days a week.

 Cross-Connection Prevention Program

Our utility is proud of the quality of service and product we provide our customers and work hard to insure that the water we bring to your home or business is the safest, purest available. That is why we are constantly on the alert for any situation that would degrade that purity.
Our cross-connection prevention program is one way that our staff insures the water you and your family drink is always the best. We believe every water customer should know about cross connections. Even your lawn sprinkler system can be a source for contamination. To review our Cross Connection Policy click here or Please contact our office for additional information.

 Flushing Water Mains

The process of periodically "flushing" water lines with fire hydrants, is an important preventive maintenance activity and part of our water quality testing procedures. Although it may appear to waste water, this process is part of a routine maintenance program necessary to maintain the integrity of the water system and allowing us to continue to deliver the highest quality water possible to our customers. The flushing route is carefully planned, and valves are opened and closed to control the direction of the water flow. Flushing the water system on a routine basis removes sediment from lines and keeps the entire distribution system “refreshed." We keep our regular flushing schedule up to date on Facebook and under the Need To Know section of our website, follow our Facebook page for real-time updates. Give our Customer Service Center a call if you have any questions about flushing in your area (865) 982-3560.


 Tennessee One-Call Program

Call us before you dig! South Blount County Utility District is a member of the Tennessee One Call line location system. If you need water mains located, please call 1-800-351-1111. Be prepared to provide the address, grid and sub-grid, and nearest intersecting street to the operator.