TODAY, SEPTEMBER 19, WE ARE WORKING ON A LEAK ON SMOKY VIEW AND O'DELL. WE WILL GET THIS FIXED AS SOON AS POSSIBLE.
WE WILL BE FLUSHING IN WORTHINGTON FOR ABOUT 5 HOURS. HAVE A GREAT DAY. THANK YOU.

CUSTOMER SERVICE

Our Customer Service staff is here to help address your needs.  Please give us a call with your questions or concerns.

Please be aware, if we detect a higher usage of water or if our meter readers observe a turning meter while onsite, we will attempt to contact you to discuss the situation or to alert you to a potential problem.  This call could come from our automated system or from a member of our staff. 

If you have had a leak contact our customer service department to discuss your options.  We are here to help.

The Customer Service Department is open 8:00 am to 4:30 pm Monday thru Friday. 
We also have a 24-hour drop box located on the front of our building and around the side of our building for your bill pay convenience.

We are located at 808 West Lamar Alexander Parkway, Maryville, TN 37801.
Click here for a map and directions.

In the event of an after hours emergency call: (865) 982-3560

Click the links to the left for more information about the services we provide.  If you do not find what you are looking for, give us a call!