Call Today (865) 982-3560
ANNOUNCEMENTS & AWARDS
NEW CUSTOMER SERVICE & OPERATIONS CENTER
WATER PLANT PROJECTS
WATER TREATMENT PLANT
PAY YOUR BILL
HOW TO READ YOUR BILL
RESOURCES & LINKS
CONSUMER CONFIDENCE REPORTS
SOURCE WATER: LAKE TELLICO
WATER SAFETY TIPS
WASTEWATER: DO'S AND DON'TS
GET THE LEAD OUT
NEED TO KNOW
Our Customer Service staff is here to help address your needs. Please give us a call with your questions or concerns.
Please be aware, if we detect a higher usage of water or if our meter readers observe a turning meter while onsite, we will attempt to contact you to discuss the situation or to alert you to a potential problem. This call could come from our automated system or from a member of our staff.
If you have had a leak contact our customer service department to discuss your options. We are here to help.
The Customer Service Department is open 8:00 am to 4:30 pm Monday thru Friday.
We also have two 24-hour drop boxes for your bill pay convenience, one is located on the front of our building and a second is around the side of our building going toward the drive-thru.
We are located at 808 West Lamar Alexander Parkway, Maryville, TN 37801.
for a map and directions.
In the event of an after hours emergency call: (865) 982-3560
Click the links to the left for more information about the services we provide. If you do not find what you are looking for, give us a call!